FAQ

Frequently Asked Questions

Have a question? You'll likely find the answer below. If not, reach us at hello@mirisliving.com.

Where do you ship?

We currently ship within Canada and the United States. Shipping options and rates are calculated at checkout based on your location.

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary by location, but most orders arrive within 5–10 business days.

Can I track my order?

Yes. Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

What is your return policy? Due to the nature of our products and order fulfillment process, we generally do not accept returns or provide refunds once an order has been successfully delivered. However, if your item arrives damaged, defective, or you receive the wrong item, please contact us within 1 days of delivery with your order number and clear photos of the issue so we can review and assist you.

My item arrived damaged. What should I do?

We're sorry to hear that. Please email us at hello@mirisliving.com within 7 days of delivery with your order number and a photo of the damage. We'll make it right.

How do I cancel or modify my order?

Orders can be modified or cancelled within 24 hours of being placed. Please contact us as soon as possible at hello@mirisliving.com and we'll do our best to help.

Are your products safe for babies and children?

Products listed in our Baby collection are selected with safety and quality in mind. We recommend reviewing individual product details and following all care and usage instructions provided.